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Studio Policies

Payments

Regular Season Payments (September-June)

  • Monthly payments are due in advance, billed on the 1st of each month

  • All accounts must have a valid credit card on file and be enrolled in autopay

  • E-transfer payments are accepted, but require a credit card on file as a back-up payment method

  • Credit card payments: Autopay will be run the 1st of every month (September - June)

  • E-transfer payments: If you would to prefer to pay by e-transfer, you must do so before the 1st of the month (September - June) to avoid processing to the credit card on account

Overdue Accounts

  • A late payment fee of $20 will be incurred for all families with an overdue account after the 7th of the month

  • If your account payment is late by more than 60 days, the studio has the option to cancel your student’s enrolment. In this case, students may not return to class upon cancellation until payment is provided. An additional Registration Fee may be required in order to re-enrol in class

Dual Household Families

  • Dual household families wishing to split payments must have a credit card on file.

  • Families may either:

    • Sort out the split of payments on their own or

    • Have one card on file for the first 5 months of the season (September-January) and then put a different card on file for the last 5 months of the season (February-June)

  • If splitting payments, families are responsible for connecting with the studio for assistance with managing split payments

Refunds

  • Refunds or studio credits are only given for:

  • Cancellation within the first 7 days each of month

  • Terms and conditions apply, refer to cancellations for more details

  • Refunds will not be given for classes missed due to illness, vacation or inclement weather

Cancellations

  • If a student withdraws from a class within the first 7 days of the month, the monthly fee will be returned

  • After the 7th day of the month, the whole month’s tuition will be forfeited

  • ​Any tuition fees which were prepaid at the beginning of the season will be returned at a prorated amount

Tuition and Fees

Tuition Rates

  • View rate sheet

  • GST included in tuition rates

  • Tuition is based on a yearly rate (September - June) paid in ten monthly payments

  • Holidays and closures are already calculated into your ten payments. Tuition is not adjusted (up or down) due to statutory holidays and pre-determined studio breaks

Sibling Discounts

  • The student with the highest number of weekly hours will be posted at the full tuition price.

  • Each additional student will receive a 10% discount

  • Refer to rate sheet for details.

  • Discount applies to tuition rates only. All students pay full fees

Registration Fees

  • At the time of registration there is a $35 registration fee due per student for new families and a $30 registration fee for returning families.

  • Returning families also receive a $5 discounted registration fee per additional student registered.

  • Registration fees are non-refundable

Costume Fees

  • Fees for each group are determined by the average age of your child’s class

    • 2 - 11 year olds - $85

    • 12 years and up - $100

  • Costumes fees for each group are automatically billed to your account October 15

  • Costume fees are non-refundable after November 15. If you withdraw from a class on or before November 15 your costume fee can be refunded. If you withdraw from a class after November 15, your costume has been ordered and you will receive your costume when it comes in

  • Costume fees do not include dress code items such as footwear or tights

Home School Funding

  • If the studio is required to complete a “home school funding application”, there will be a $20 processing fee.

Fees for Competitive Students Only

Stage Rehearsal Fees

  • Stage rehearsal fees are charged to competitive students to offset the huge costs of theatre rentals

    • $5 per group number

    • $7 per solo/duo

  • Stage rehearsal fees will be automatically billed to your account February 15

Competition Fees

  • Competition fees are billed to your account November 15

    • $65 pre group number, per competition

    • $80 per duo, per competition

    • $120 per solo, per competition

Student/Classroom Policies

Respect

  • Balance strives to provide a positive, motivating and friendly environment. Dancers are expected to promote these values in class, and to treat all dancers and teachers with respect and courtesy

Bullying

  • Gossip and/or bullying is strictly discouraged, and will not be tolerated

Changerooms

  • Dancers are expected to keep their changeroom tidy

Direction

  • All costume, choreography, music and formation choices are made by the teachers/Studio Director and are to be respected by all dancers

Dress Code

  • Dancers are expected to follow the studio dress code

Punctuality 

  • Punctuality is essential for a proper warm-up and to avoid injury

Studios

  • Only water is allowed in the studios. No food, drinks, or gum are permitted

Parent/Guardian Policies

Information

  • It is the responsibility of the parents to be aware of all studio activities, such as rehearsals, opening or closings, and picture days. The studio notices are sent to the e-mail(s) on file in your customer portal

Absences

  • Please inform the studio of any student absences by email prior to class

Viewing

  • Parents/guardians are not permitted in the studios during class time. Viewing screens are located in the lobby. Show and Shares will occur occasionally throughout the season

Siblings

  • We appreciate the chance to meet our students' siblings, but the safety of every child on the school premises is our priority. Children must be always supervised and should not run around the lobby or classroom areas

Direction

  • All student placements, choreography, music and costume choices are made by teachers/Studio Directors and are to be respected

Attendance & Placement

Attendance

  • Attendance and participation is imperative for a dance student to progress as proper technique and dance skills are accomplished through practice and patience

  • Advancement to the next level may not be possible due to poor attendance

  • If a dancer has inconsistent attendance, participation in the year end showcase is solely at the discretion of the teachers and the Studio Director

Placement

  • Each student is closely evaluated by the instructors and Studio Director

  • Students do not move up to the next level according to age or the amount of years that they have participated

  • Students must be able to execute proper technique of each movement for that level

  • It is extremely important that dancers are placed in a level that is appropriate for them, as frustration and even injury may occur

502 Martin Street
Penticton, BC V2A 5L4

SING DANCE ACT

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